Partnerportal
User login
Enter your username and password here in order to log in on the website:
+ 
+ 
+ 
+ 
The pour performance is given in the unity litre per hour. She defines the amount of the hot water which can deliver a heat pump, until the heat stock isn´t big enough anymore. The necessary pour performance depends on the fact how many and which hot-water consumers take at the same time warm water.
In addition to best performance values and high-quality equipment, many of our heat pumps have already received a number of awards due to their design and efficiency. The successful design and optimised housing dimensions allows seamless integration of our products into every living ambience. Furthermore, all models have excellent COP values. This is our self-concept of uncompromising high-end.
The COP value of a heat pump stands for "Coefficient of Performance" and refers to the heat pump efficiency. The COP value indicates the ratio of heat output and the respective drive energy required, the power consumption measured in kW. The COP value is the basis for the Renewable Heat Incentive (RHI) subsidy. A good COP value is between 3 and 5. Heat pumps with a COP value below 2 are usually uneconomical.
The circuit inside the heat pump has the same structure as a household refrigerator. The evaporator withdraws renewable heat from the ground or the air. During this process the initially liquid refrigerant evaporates completely at low pressure. This refrigerant vapour is pulled in by a compressor and compressed at high pressure. In doing so, the condensation temperature of the refrigerant vapour shifts to a higher temperature. This vapour condenses in the condenser on the surface of the heat exchanger and in the process delivers the entire renewable energy as well as the electrical energy for the compressor to the heating water. Then the liquid refrigerant is returned again to the low pressure by means of the expansion valve..
You can contact a telephone emergency service 24 hours a day and 7 days a week.
The software for the heat pump and all other WATERKOTTE units is updated.
Parts up to compressors can be replaced by the service engineer on site. In special cases a replacement machine up to max. 27 kW can be provided.
Spare parts for your WATERKOTTE heat pump are available anywhere in Germany within 36 hours. This statement applies for WATERKOTTE heat pumps manufactured after 2005.
On the purchase and installation of a new WATERKOTTE heat pump your old system (boiler, heat pump) will be disposed of. This statement does not apply to oil tanks and contaminated units.
Prior to the purchase of a new system we support you with the design of the optimal system. For EcoVent systems we prepare for you detailed project documentationfor your living area ventilation.
The system settings are confi gured to suit the user‘s situation.
New systems are checked for correct installation and placed in service by factory customer service.
All components in a system are professionallycleaned and in this way kept in best condition in relation to effi ciency and hygiene.
The condition of EcoVent ventilation systems is regularly checked using special cameras. In this way soiling is detected at an early stage and you system is always kept in top condition.
On the purchase of a geothermal system we provide advice on all aspects related to boring. We will also recommend a suitable boring company based on the information we have available.
The efficiency of your heat pump system is measured and optimised by fi ne tuning the settings for the individual units.
