Personal and Reliable Planning with WATERKOTTE

Planning a heat pump is an important decision—technically, economically, and for the long term. To ensure your system operates efficiently, reliably, and remains eligible for funding, WATERKOTTE follows a clearly structured, personalized planning process.

From your initial inquiry through operation and across the entire life cycle of your heat pump, you are supported by a dedicated WATERKOTTE contact person. Working closely with qualified specialist installers, we ensure that planning, system design, and installation are right from the very beginning—transparent, high-quality, and free from surprises.

A man wearing a shirt explains something on a laptop to a couple standing in front of him.

Planning a Heat Pump – Why Choose WATERKOTTE?

WATERKOTTE stands for quality, experience, and personal support. When planning your heat pump, you benefit from:

  • Personal consultation by WATERKOTTE heat pump experts
  • A dedicated contact person throughout the entire product life cycle
  • Professional system design by experienced Heating Companies
  • Installation by certified master craft businesses
  • High cost transparency from the very beginning
  • Efficient, long-lasting heat pump solutions

Especially for homeowners planning a new build or renovating single-family, two-family, or small multi-family homes, this approach provides confidence and trust.

About WATEROTTE

The Path to Your Heat Pump – Clear and Straightforward

So that you always know what comes next, the journey to your heat pump with WATERKOTTE is clearly structured:

Step 1: Personal On-Site Consultation

A WATERKOTTE field service representative or heat pump consultant visits you directly on site. During this visit:

  • Your building or construction project is analyzed
  • Your requirements and preferences are discussed
  • Initial technical options are outlined
  • Funding opportunities are addressed
  • A transparent roadmap for your project is created

Step 2: Selecting the Right Specialist Installer

WATERKOTTE supports you in identifying a qualified installation company—either:

  • From the WATERKOTTE partner network, or
  • An installer of your choice, if you already have one

All partner companies are certified master craft businesses with experience in installing WATERKOTTE heat pumps..

Step 3: Joint Appointment with the Installer

During a further on-site visit, WATERKOTTE and the specialist installer jointly assess the conditions. This includes:

  • Professional technical system design
  • Coordination of the system solution
  • Clarification of all installation requirements

This ensures seamless interaction between planning and implementation.

Step 4: Quotation & Cost Overview

WATERKOTTE prepares a quotation for the installer covering the heat pump and required accessories. You then receive a complete offer from the installer, including:

  • Heat pump
  • Accessories
  • Necessary ancillary measures
  • Installation and related services

The result: full cost transparency and a realistic assessment from the very beginning.

Step 5: Installation, Operation & Ongoing Support

Even after your decision, WATERKOTTE remains your point of contact:

  • Support during installation and commissioning
  • Assistance during ongoing operation
  • Service and long-term support
Two WATERKOTTE employees are carrying out maintenance on an outdoor air-source heat pump.

Quality Through Trained Partners

WATERKOTTE regularly trains installers to ensure consistently high installation quality. The result:

  • Professional installation
  • Efficient system operation
  • Long service life of your heat pump

We are happy to connect you with a suitable partner from our nationwide network or offer your installer of choice the opportunity to participate in training programs at the WATERKOTTE Academy.

Learn More About Our Partner Program

Smiling field service representative wearing a shirt, leaning against an open car door.

Your Benefits When Planning a Heat Pump with WATERKOTTE

  • A dedicated contact person directly at the manufacturer
  • Personal communication instead of anonymous processes
  • High-quality consultation provided by experienced experts
  • Cost savings through precise planning
  • No surprises thanks to transparent assessments
  • Installation by qualified master craft businesses
  • An efficient heat pump, optimally designed for your building

At WATERKOTTE, quality always comes first—from planning and installation to operation and throughout the entire product life cycle.

Plan Your Heat Pump Now

Are you planning your heat pump and looking for a reliable partner with personal support? Get started now with a non-binding consultation from WATERKOTTE.