Working together towards success
From the very beginning of the planning process, we support architects, planners, energy suppliers, and specialist tradespeople with our expertise. Professional planning and expert, technically flawless installation are essential to ensure that both the environment and every user can benefit from the full potential of our heat pumps.
In fact, our partnership begins even before the planning stage: with the sophisticated training concept of the WATERKOTTE Academy, we have been successfully fulfilling our responsibility to help shape an energy-efficient future for decades.
From specialist tradesmen to architects and planners, we provide training in the use of environmentally friendly heat pumps and share the expertise we have built up over decades.
ServiceFOX Partner Portal
The ServiceFOX customer platform is available to our specialist customers 24 hours a day, 7 days a week, all year round, and offers a range of service functions, including the following:
- Detailed view and monitoring of installed WATERKOTTE heat pumps for easier coordination and well-structured system support
- Uncomplicated, digital service and commissioning requests
- Online reporting of transport damage
- ServiceFOX ticket system update with unique transaction number
- More modern design with a clear and intuitive new dashboard
- Digital spare parts management
- New software and code download area
- WATERKOTTE error wiki for direct assistance and know-how during service calls
Become our partner
Learn how to become a WATERKOTTE Professional Partner and discover the benefits of joining our Professional Partner Program.
Contact us
We would be happy to advise you personally on suitable products, our specialist partner concept, and more.