What can we do for you?

Yes, WATERKOTTE offers comprehensive service and support throughout the entire life cycle of your heat pump.

In addition to WATERKOTTE's factory customer service, we invest heavily in working with regional installation partners who are trained in WATERKOTTE products to ensure the best service and maximum system efficiency at all times.

Heat pumps require little maintenance. Regular inspections ensure efficient operation and a long service life.

WATERKOTTE offers maintenance services to suit every need.

WATERKOTTE offers comprehensive warranty services for its heat pumps, depending on the model and service package.

In addition to the statutory warranty, you can secure an extended warranty in conjunction with a WATERKOTTE service package.

Modern heat pumps operate reliably and efficiently even at very low outdoor temperatures. Thanks to advanced inverter technology, optimised refrigerants and intelligent control systems, they can extract sufficient heat from the ambient air, the ground or groundwater even at sub-zero temperatures.

In extreme temperatures, depending on the system, an integrated electric heating element or a hybrid solution, for example in combination with gas heating, supports heat generation. This ensures that the heat supply is guaranteed at all times. At the same time, automatic defrost programmes ensure that the heat pump's performance remains stable even in winter.

Modern heat pumps are specially designed for cold climates and ensure comfortable and energy-efficient heating of the building even at temperatures of minus 20 degrees Celsius or below.

The lifespan is generally 20 years or more, depending on operation and maintenance.

Some WATERKOTTE heat pumps have been in operation for over 30 years.